Privacy Policy

Thank you for your interest in RenewChoice. RenewChoice works with your city power department to provide various energy saving and renewable energy programs. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us. By accessing or using our website or supplying your personal information through any of our data collection forms, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information:
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you use our website. This may include your name, utility account number, email address, phone number, postal address, and any other information you choose to provide.

1.2 Non-Personal Information:
We may also collect non-personally identifiable information (“Non-Personal Information”) such as your IP address, browser type, operating system, device information, and browsing preferences.

How We Use Your Information

2.1 Personal Information:
We use the Personal Information you provide to us for the following purposes:

a. To process and respond to your inquiries or service requests.
b. To provide you with information about the programs offered by your city.
c. To send you relevant updates and communications about our programs (with your consent, where required).
d. To improve our website, services, and programs.

2.2 Non-Personal Information:
Non-Personal Information is primarily used for website analytics, such as improving website functionality, optimizing content, and understanding user preferences. This information does not personally identify you.

How We Protect Your Information

We implement appropriate security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Similar Technologies

We may use cookies, web beacons, and other similar technologies to enhance your experience on our website and gather Non-Personal Information. Cookies are small text files that are stored on your device to improve website functionality and personalize content based on your preferences. You can modify your browser settings to refuse cookies, but this may limit certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those sites before providing any personal information.

Disclosure of Information

We do not sell, trade, or transfer your Personal Information to outside parties except your city where you have a utility account or where your landlord has a utility account. The only exception is to comply with legal requirements, enforce our site policies, or protect our rights, property, or safety.

Your Rights and Choices

You have the right to request us to delete your Personal Information stored by us if you move out of the city where you currently reside or cancel your utility account. If you wish to exercise this right or have any privacy-related inquiries, please contact us using the information provided at the end of this policy.

Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the effective date. We encourage you to review the Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the information we hold about you, please contact your city power administration person found below:

Kat Linford – Program Administrator
696 West 100 South
Spanish Fork, Utah 84660
Phone: 801-360-1755

Thank you for trusting RenewChoice with your personal information and respecting your privacy.